Industry analyst firm Analysys has conducted global surveys on revenue assurance for the last several years, and the findings in the most recent reports point to a shift in how service providers view revenue assurance. The study, which is underwritten by Subex, surveys approximately 100 service providers of all types and sizes worldwide. The investigation focuses on revenue management, including revenue assurance, fraud management and other domains that seek to address revenue leakage and cost overruns...
Deciding on how to manage subscriber data is not an easy or intuitive step. Is it the subscriber identifier (SID) and creating a single subscriber instance and definition? Is it the federated approach between the various lines of businesses, and enable peering between the various business such as mobility and fixed? The fundamental questions are, what business is the provider in and what relationship do they want with their clients, what relationship do they want with other suppliers.
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How can telcos boost their sales? How do they succeed in a highly competitive market? How can operators reduce churn and build customer loyalty? How do companies develop a tailored approach and targeted marketing campaigns? CBOSSdm Intelligent Support for CRM Projects, a product from CBOSS Corporation, helps find answers to these problems.